Many of you responded to a recent survey from NCOA asking about the needs of your clients and capacity to meet those needs. Thank you for your participation!

We have just released a summary report of the findings, which should be of no surprise to many of you and include:

64% of respondents identified that the key need in their community is helping older adults to pick up or receive groceries/meals
Although a majority of organizations have been able to continue serving at least some older adults, their average weekly number of clients has dropped by 27%.
42% have had to cut staff hours or lay off staff, and 46% anticipate needing to do so in the future.
90% of organizations said they’re moving their services to phone or online, including benefits counseling (25%) and caregiver support (24%).

Read more and how we hope to assist with some of these issues at: https://www.ncoa.org/news/press-releases/community-based-organizations-struggle-to-meet-shifting-needs-of-older-adults-during-covid-19/

Brandy Bauer
Associate Director, Center for Benefits Access
Office: 571-527-3911
brandy.bauer@ncoa.org

National Council on Aging
251 18th St S, Suite 500
Arlington, VA 22202
ncoa.org

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