Greetings SNAP grantees,

 

My contact at the Social Security Administration has provided the following information related to COVID 19 and wait times. If you have questions for Lydia, please email her and copy me so I can keep track of inquiries. Thanks! ~Randy

 

As you know, as of March 17, 2020 we closed all local Social Security offices to the public for in-person service due to the COVID-19 pandemic.  We understand that due to current circumstances, beneficiaries calling our 1-800N may be experiencing longer than usual waiting times. We are encouraging beneficiaries to try our online services or to call their local office first. For additional about how to get help from Social Security including new service options please visit our COVID-19 webpage.

 

We encourage you to subscribe to our COVID-19 webpage to receive alert when the page is updated or changed. I’m available via email at Lydia.chevere@ssa.gov to help answer questions.

Thanks,

 

Lydia E. Chévere

 

Randy Feliciano, MPA

Senior Program Manager, Center for Benefits Access

Phone: 571-527 -4008

Randy.Feliciano@ncoa.org

 

National Council on Aging

Improving the lives of millions of older adults, especially those who are struggling

251 18th Street South, Suite 500

Arlington, VA 22202

ncoa.org | @NCOAging

www.economiccheckup.org

 

 

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