Hello All,
Another Memo from CMS. This memo is on Best Available Evidence and how plans should log in requests from beneficiaries for plan assistance in confirming LIS status. The document helps clarify the responsibilities of the plan Sponsor and CMS.

Leslie

Leslie Fried, JD
Senior Director, Center for Benefits Access
Phone: 571.527.3992
xxxxxx@ncoa.org

National Council on Aging
Improving the lives of millions of older adults, especially those who are struggling
251 18th Street South, Suite 500
Arlington, VA 22202
ncoa.org | @NCOAging

-----Original Message-----
From: HPMS [mailto:xxxxxx@cms.hhs.gov]
Sent: Friday, February 17, 2017 8:02 PM
To: Leslie Fried <xxxxxx@ncoa.org>
Subject: Best Available Evidence Process Update

Please see the attached memorandum from Amy Larrick Chavez-Valdez, Director, Medicare Drug Benefit and C & D Data Group introducing a new automated process which allows Part D sponsors to submit real-time beneficiary assistance requests through the Health Plan Management System's Complaints Tracking Module (CTM).

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