NCOA has just published the benefits outreach toolkit developed in connection with M+R/Perry Undem at:
https://www.ncoa.org/centerforbenefits/outreach-toolkit/
This toolkit includes the results of a comprehensive survey conducted with low-income older adults that examined trusted sources of info, interest in and knowledge of benefits programs, and what messages resonated with this audience. Following
the research, M+R helped us to work with six local/state agencies to test a variety of methods to bring in more potentially eligible older adults to screen for benefits; the four guides include step-by-step processes of how your agency/organization can replicate
any of these approaches. Included are our guides to:
We hope you find this toolkit useful as you think about your current and future outreach strategies!
Brandy Bauer
Communications Manager, Economic Security
Office: 571-527-3911
National Council on Aging
Improving the lives of millions of older adults, especially those who are struggling
251 18th Street South, Suite 500
Arlington, VA 22202
ncoa.org | @NCOAging