Good morning, everyone,

 

I’m reaching out to get the help of you all and anyone in your networks who provide Medicare and/or duals counseling. ACL and NCOA’s September cycle 2 unwinding survey closes October 2. We’d like to know what’s going on across the country so NCOA and ACL can provide you all with the most valuable information and assistance. We have yet to hear, however, back from counselors residing in the below states and territories. If you live in any of the below or know a Medicare counselor who does and can fill out our quick survey, please send it along.

 

Also, thank you all for all of the incredibly helpful work you’re about to do during open enrollment!

 

Matthew

 

 

AS       American Samoa

AZ       Arizona

DE       Delaware

FL        Florida

GU       Guam

IL         Illinois

LA        Louisiana

ME       Maine

MS       Mississippi

OK       Oklahoma

PA       Pennsylvania

PR       Puerto Rico

SD       South Dakota

VT       Vermont

 

 

 

 

Hello, everyone,

 

ACL and NCOA are for a second time sending out a survey to the network to gauge what grantees are experiencing with regards to the Medicaid public health emergency (PHE). The purpose of the survey is to gauge how the Medicaid unwinding is impacting beneficiaries as well as the MIPPA network and other organizations that are assisting Medicare beneficiaries over and under age 65, including the duals population. The survey, for instance, aims to:

 

• Measure call volume and the type of assistance requested, or complaints fielded and
• Capture unwinding stories / the voice of the beneficiaries

 

The survey results will then be used to develop technical assistance and resources to support grantees and beneficiaries to maintain or obtain the benefits for which they are eligible. 

 

Some important notes on timing:

 

• The same survey will go to you in yet again in late-December 2023 as well as in February 2024
• The survey during each of these months will remain open for two weeks; and
• Survey reminders will be sent 1) one week before the survey closes and 2) a few days before the survey closes.

 

September’s Unwinding survey will be open from September 18^th to October 2^nd, 2023.

 

The first cycle of this survey was sent out in July 2023.

 

Please feel free to reach out with any questions.

 

Sincerely,

 

Matthew

 

Matthew R. Hubbard, M.A.

Policy Analyst

202-577-1560

www.ncoa.org | @NCOAging

 

 

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