Good Afternoon,

 

We have heard from some of our partners that their clients using Lifeline phones may not be able to access telehealth services because of the 3G network or because of limits on minutes for the month.

If you have clients who have discussed these issues, will you please share the details with us. ACL is interested in learning more about this problem and discussing what improvements can be made to ensure access to telehealth services.

 

Thanks,

Leslie

 

Leslie Fried, J.D.

Senior Director, Center for Benefits Access

Office: 571.527.3992

xxxxxx@ncoa.org

 

National Council on Aging

Improving the lives of millions of older adults

251 18th Street South, Suite 500

Arlington, VA 22202

ncoa.org | @NCOAging

 

Help older adults stay healthy: Support the NCOA COVID-19 Community Response Fund

 

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