All,

Please continue to report the issues you encounter with the survey tool that has been provided to you.   That is the correct tool for grantees to use.  (My error)  While the xxxxxx@cms.hhs.gov would still get the info to CMS.  Its best to use the survey tool but please still send info to me.   So sorry for the confusion!

 

Ann Kayrish

Senior Program Manager for Medicare

National Council on Aging

251 18th Street South

Suite 500

Arlington, VA 22202

571-527-3945

 

 

 

 

All,

Thank you to all of you who continue to report on the inaccurate information on plan finder.  Please continue to send information to CMS via xxxxxx@cms.hhs.gov and to me.  Know that NCOA continues to report issues to CMS as well  - so more examples, support the need for immediate action.  We have been asked by CMS to ensure that reported issues contain specific details like ZIP code, drug/dosage and plan information, for it makes it makes investigate easier.  CMS has indicated that there have definitely been issues reported that CMS haven’t been able to verify or re-create, so the details help. 

Thank you for your continued persistence in helping Medicare beneficiaries

 

 

Ann Kayrish

Senior Program Manager for Medicare

National Council on Aging

251 18th Street South

Suite 500

Arlington, VA 22202

571-527-3945

 

 

 

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