Some of you may be interested in this upcoming webinar from the SHIP TA Center:

 

Tuesday, June 25, 2019 | 3:00 PM - 4:00 PM Eastern Time

Medicare counseling involves not just a knowledge of Medicare ("hard" skills), but also the ability to communicate effectively ("soft" skills). This webinar will focus on key soft skills that can enhance Medicare counseling sessions for you and your clients. You will learn how soft skills are as important as hard skills, especially for those in the helping professions. 

 

Speaker: Dennis Smithe, M.A., SHIP National Technical Assistance Center Program Development Manager

 

Intended Audience: This webinar is intended for anyone in the SHIP, SMP, and MIPPA networks  interested in learning how to improve their communication skills.

 

Register at: https://nei3a-webevents.webex.com/mw3300/mywebex/default.do?nomenu=true&siteurl=nei3a-webevents&service=6&rnd=0.11828901800501657&main_url=https%3A%2F%2Fnei3a-webevents.webex.com%2Fec3300%2Feventcenter%2Fevent%2FeventAction.do%3FtheAction%3Ddetail%26%26%26EMK%3D4832534b00000004c427e430816d79ff593fe9e52f47737020c88ea8e13a0b3d7afda791c917ef9b%26siteurl%3Dnei3a-webevents%26confViewID%3D126908634272660965%26encryptTicket%3DSDJTSwAAAATuTioHMGHaSBdRu4kdJ-oJM9YbOkzR3buc-MKTW5HCDQ2%26

 

Brandy Bauer

Associate Director, Center for Benefits Access

Office: 571-527-3911

xxxxxx@ncoa.org

 

National Council on Aging

Improving the lives of millions of older adults, especially those who are struggling

251 18th Street South, Suite 500

Arlington, VA 22202

ncoa.org | @NCOAging

 

Join us for the 2019 Age+Action Conference. Register now! www.ageaction.org

 

 

 

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