Good Morning,
We serve primarily monolingual Spanish speaking clients , thus all of our materials are in Spanish and English.
We verbally translate the questions on Benefits Check Up, and print out the report if the client requests a copy to share with their family.
We also face literacy challenges and as such we keep material short and simple as to not overwhelm, and we assist our clients through every step of an application process.
I hope this information helps.
Kind Regards,
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MAYRA GUTIERREZ |
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Case Manager, Supervisor |
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401 N. Garfield Ave. Montebello, CA 90640
Phone: 323.526.9352 |
From: bec@lists.ncoa.org [mailto:bec@lists.ncoa.org]
On Behalf Of Kathleen Sarmiento
Sent: Wednesday, March 21, 2018 1:03 PM
To: bec@lists.ncoa.org
Cc: Edilia Anasagasti; Maria Echevarria; Lisa Mele
Subject: BEC Listserv: Question for those who serve Spanish speaking clients
Hello
We are looking for best practices for those who serve Spanish-speaking clients.
Do you verbally translate the Benefits Check Up screening tool? Do you give the client a copy of the English print out?
Thanks!
Kathy
Kathy Sarmiento
SHINE Liaison
Alliance for Aging, Inc.
760 NW 107 Avenue Suite 214
Miami, FL 33172
305-670-6500 x 11270
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