Hi Kathy,
Everything we hand out is translated into Spanish. Since many of our older adult immigrant clients have literacy challenges, we keep things very simple and
also find that we have to guide them every step of the way, due to those literacy challenges. So we keep the handouts to a minimum. We give them a list of the documentation needed in Spanish, with verbal explanation, and then walk them through next steps
when they return, usually a few times, till the application(s) are completed.
Hope this helps! Feel free to call any time.
Best wishes,
Carol
Carol Ban, LCSW
Director of Aging in Place Programs
515 Audubon Avenue
New York, New York 10040
212-342-9364
From:
bec@lists.ncoa.org <bec@lists.ncoa.org> on behalf of Kathleen Sarmiento <Sarmientok@AllianceForAging.org>
Sent: Wednesday, March 21, 2018 4:03:20 PM
To: bec@lists.ncoa.org
Cc: Edilia Anasagasti; Maria Echevarria; Lisa Mele
Subject: BEC Listserv: Question for those who serve Spanish speaking clients
Hello
We are looking for best practices for those who serve Spanish-speaking clients.
Do you verbally translate the Benefits Check Up screening tool? Do you give the client a copy of the English print out?
Thanks!
Kathy
Kathy Sarmiento
SHINE Liaison
Alliance for Aging, Inc.
760 NW 107 Avenue Suite 214
Miami, FL 33172
305-670-6500 x 11270
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