Good morning BEC network,

 

We received a request regarding educating and helping individuals with low-literacy levels enroll in benefits. We are reaching out to you all for advice – please tell us if you have experience assisting this population enroll in benefits and what you have found works with the population. For example, how were you able to reach this population? Did you spend more time explaining the application to the client? How did you gain their trust throughout the process?

 

I appreciate any advice you may have. Thank you in advance!

 

Best,

 

Genevieve

 

Genevieve Waterman, M.S., MASM

Program Associate, Economic Security

Phone: 571-527 -3918

genevieve.waterman@ncoa.org

 

National Council on Aging

Improving the lives of millions of older adults, especially those who are struggling

251 18th Street South, Suite 500

Arlington, VA 22202

ncoa.org | @NCOAging

 

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