See below for some quick  tips from the CFPB for clients who may be facing debt collection.

 

From: The Consumer Financial Protection Bureau [mailto:donotreply@consumerfinance.gov]
Sent: Thursday, July 20, 2017 2:37 PM
To: Maggie Flowers <margaret.flowers@ncoa.org>
Subject: Know your debt collection rights

 

Our debt collection webpage has information and tools to help you better understand how debt collection works.

 

Consumer Financial Protection Bureau

Debt Collection

Did you know that more than 70 million people were contacted by a debt collector between 2014 and 2015? (Consumer Experiences in Debt Collection Survey, 2017)

Receiving a call from a debt collector can be stressful. Your first instinct may be to hide or ignore the situation and hope it goes away. But that can make things worse.

Find out the three steps you can take to help respond to a debt collector.

Our debt collection webpage has information and tools to help you better understand how debt collection works. Check it out for sample letters you can send debt collectors and other tips to handle common issues.

Thanks,

Courtney-Rose and the Consumer Engagement Team
Consumer Financial Protection Bureau

About us

We are the Consumer Financial Protection Bureau (CFPB), a U.S. government agency that makes sure banks, lenders, and other financial companies treat you fairly. Learn more about how the CFPB can help you.

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