Greetings BEC Network,

 

NCOA is pleased to announce that we will be moving our websites, include BenefitsCheckUp®, to a new web hosting platform.

 

The below frequently asked questions about the migration will help you understand why this is happening and what it means for your organization.

 

Why is NCOA making this change and what does it mean for me?

Migrating to a new hosting platform will enable NCOA to leverage a robust set of features that will allow us to accelerate our development of innovative digital products. The new platform’s secure infrastructure will enable NCOA to continue to provide you and the communities that you serve the best possible BenefitsCheckUp experience.    

 

When will the migration take place?

The web hosting migration will begin February 15 and end on February 18.

 

Will this affect the availability of our BenefitsCheckUp website?

We do not anticipate this resulting in any downtime of your BenefitsCheckUp website. Please do not be alarmed if you experience any intermittent delays during this time. These will be resolved expeditiously. 

 

What do I have to do?

No action is required at this time, but please email the BCU team at BenefitsCheckUp@ncoa.org if you experience any prolonged delays during or after the migration.

 

Where can I get help if I have questions?

Please contact the BCU team at BenefitsCheckUp@ncoa.org.

 

Will Colbert
Product Manager
BenefitsCheckUp®
Office: 571-527-3957
William.Colbert@ncoa.org

 

 

Randy Feliciano, MPA

Senior Program Manager, Center for Benefits Access

Phone: 571-527 -4008

Randy.Feliciano@ncoa.org

 

National Council on Aging

Improving the lives of millions of older adults, especially those who are struggling

251 18th Street South, Suite 500

Arlington, VA 22202

ncoa.org | @NCOAging

www.economiccheckup.org

 

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